Shipping policy

Order processing

Orders are processed on business days. Available shipping methods, charges, and estimated delivery times are shown at checkout before payment. Delivery estimates are provided by the carrier and are not guaranteed.

Shipping destinations

We ship only to destinations offered at checkout. If your destination is not available, please contact us before placing an order.

Order tracking

When tracking is available, we will send tracking information to the email address used for the order. Tracking may take additional time to update after the carrier receives the package.

Shipping addresses

Please check your shipping address carefully before submitting your order. Contact us as soon as possible if a correction is needed. Once an order has entered fulfillment or has shipped, we may not be able to change or redirect it.

International duties and taxes

For international orders, customs duties, import taxes, and other fees may be charged by the destination country. Unless expressly included at checkout, these charges are the customer's responsibility.

Delays, loss, or damage

Carrier delays, customs processing, weather, and other events outside our control may affect delivery. If your package is significantly delayed, lost, or arrives damaged, contact us with your order number and any relevant photos so we can assist with a carrier claim or other available resolution.